Customer service is something of an art form
After all, it's the business of people we're talking about.
We put on a dinner party at 6am
Seven days a week.
Outside the parking lot is slick with ice and snow.
Inside, the spell of fresh chocolate glaze donuts satiates my nose.
Then there are the delicately pink Parisian macaroons filled with raspberry jam.
The dark chocolate covered marshmallows that are as big as my palm.
After all, it's the business of people we're talking about.
We put on a dinner party at 6am
Seven days a week.
Outside the parking lot is slick with ice and snow.
Inside, the spell of fresh chocolate glaze donuts satiates my nose.
Then there are the delicately pink Parisian macaroons filled with raspberry jam.
The dark chocolate covered marshmallows that are as big as my palm.
Croissants, galettes, gougère, cookies, tarts, pies to fill your mouth.
Why might someone buy a sweet treat anyway?
I hand out smiles and pleases and thank yous.
I receive cash, cards, thanks, and the occasional sincere smile
Usually from children and those with no other agenda but to
Indulge their confectionary desires.
Smiles come easy when needs are being met.
Pleasures erase those hard lines made by the word "No."
I am a conductor for a symphony of sugar and souls.
A gracious gift.
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